DELIVERY DETAILS
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DO YOU SHIP TO MY COUNTRY?
WE SHIP ALL OF OUR PRODUCTS TO THE NETHERLANDS AND BELGIUM. IF WE CAN’T SHIP TO YOUR COUNTRY PLEASE SEND AN E-MAIL TO CLOTHING@THEGRIND.NL
SHIPPING COSTS:
SHIPPING COSTS WILL BE CALCULATED AT THE CHECKOUT. THESE PRICES DO NOT INCLUDE CUSTOMS FEES OR OTHER TAXES.
HOW LONG DOES IT TAKE FOR MY ORDER TO GET TO MY PLACE?
WE SHIP WITHIN 24 HOURS AFTER YOU PLACE YOUR ORDER.
EUROPE: DHL ON DEMAND DELIVERY (2-3 DAYS)
HOW CAN I TRACK MY ORDER?
EVERY SHIPPING OPTION INCLUDES TRACK & TRACE. YOU RECEIVE THE TRACKING INFORMATION VIA E-MAIL.
PRODUCT RETURNS
IN THE NETHERLANDS, CONSUMERS HAVE THE RIGHT TO RETURN PRODUCTS PURCHASED ONLINE OR REMOTELY WITHIN 14 DAYS OF RECEIPT. THIS IS CALLED THE RIGHT OF WITHDRAWAL. THE REFLECTION PERIOD STARTS FROM THE MOMENT YOU RECEIVE THE PRODUCT. WITHIN THIS PERIOD YOU MAY VIEW AND RATE THE ITEM, JUST AS YOU WOULD IN A PHYSICAL STORE. IF YOU DECIDE TO EXERCISE YOUR RIGHT OF WITHDRAWAL, YOU MUST LET THE SELLER KNOW WITHIN THE 14-DAY COOLING-OFF PERIOD. THIS CAN OFTEN BE DONE VIA A RETURNS FORM THAT THE SELLER MAKES AVAILABLE, OR BY SENDING A CLEAR STATEMENT STATING THAT YOU ARE CANCELING THE PURCHASE. AFTER THIS NOTIFICATION, YOU HAVE ANOTHER 14 DAYS TO ACTUALLY RETURN THE PRODUCT.
WHERE CAN I REACH YOU?
Donny Roelvink Company
KVK: 68117167